Jeannie Kwok, director of corporate responsibility at Hilton, has waged a war on plastic across the luxury hotel’s Asia Pacific properties. Image: Tim Daubach, Eco-Business If there’s one issue chief sustainability officers (CSOs) should focus on this year in a bid to cut their companies’ environmental footprint, it should be food waste, says Jeannie Kwok, Hilton’s Asia Pacific director of corporate responsibility, who clinched a place on Eco-Business’ inaugural A-List in December. Kwok, who before Hilton spent seven years at Medtronic, a global medical device company, is already known by her colleagues for being tough on plastic, and she hasn’t been with the group for long. In the one year since she took on the role at one of the world’s largest hospitality brands, she has waged war against plastic bottles of all sorts, banning plastic water bottles at events and replacing mini bottles of shampoo and soap with bulk dispensers. However, she believes food waste is one of the most important issues that the industry has yet to tackle and an area where Hilton hopes to make major progress this year. Food waste is tricky because it’s tied to culture. Having an abundance of food can be symbolic […]


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