Gojek leads the charge on disposable cutlery for online deliveries in Indonesia

Indonesian largest online food delivery service GO-FOOD implements a charge for disposable cutlery, following ban on single-use disposables in multiple localities. Image: GOJEK Group Customers of Indonesia’s largest online food delivery service will now need to opt-in and pay extra for disposable cutlery. In one of the boldest measures yet to reduce plastic waste in Southeast Asia’s fast-growing online food delivery sector, Go-Food, a hugely popular food delivery service from ride-hailing app Gojek, will slap a IDR 1,000 (7 US cents) charge on orders which request disposable plastic cutlery. The company will also provide drivers with new delivery bags, so that merchant partners can pack food directly into the new bags without using plastic carriers. The opt-in disposable cutlery idea has been implemented by other online food delivery services in the region in response to growing consumer concern over plastic pollution—albeit at no additional cost to the customer. This involves the companies setting “no cutlery” as the default option on their delivery menus. The opt-in function was introduced by Berlin-headquartered Foodpanda and UK-based Deliveroo last year. Gojek’s Malaysia-headquartered rival Grab will be inviting its customers to avoid disposable cutlery from September this year. The plastic packaging and disposable cutlery […]

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